RPA uses structured inputs and logic to and works in conjunction with people by automating repetitive high volume but low value tasks and processes (attended automation).
More and more companies are turning to RPA to eliminate tedious tasks freeing up their highly skilled employees to focus on high value tasks and enhance their productivity and efficiency. RPA can help companies streamline operations, automate processes and reduce costs but moving from simple back office tasks to scale automation to various operations can be really daunting.
Insurance, Finance & Banking, BPO, manufacturing, Healthcare, Telecom and many other industries have already started to leverage the capabilities of RPA and recent reports from various sources suggests that these companies have experienced as much as 70% reductions in their staffing and operational costs, rapid acceleration in their performance improvement and substantial ROI realization in a very short span of time. Combining robotic process automation with machine learning and cognitive technologies can create intelligent operations and enhance productivity.